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FAQ

  • Hosted Fax

    Undock supports the Hosted Fax feature.  Incoming faxes are delivered in PDF format to the email address on file. Outgoing faxes are sent via email to 1(fax number)@faxhd.com and will be forwarded as ...

  • International Calling

    Undock does support international calling.  Please call 888-995-1353 option 2 and speak to an Undock representative about enabling the feature....

  • Voicemail

    Voicemail Setup: To set up voicemail, press the Message soft key, dial 0, and enter the pass-code. Normally, it is the extension in which you can change. Our team can also change it for you. Press 1 t...

  • Distinctive Rings

    To add a distinctive ringtone for a phone number follow these steps for EACH phone. Click DIRECTORY Click Company, Family, Friend Once you select which group, click ADD  Put in the person’s name Offic...